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Privacy Policy Privacy Policy
At JewelWorks.net we understand that security and protection is especially important in the world of exquisite jewellery and diamonds. Our top priority is the security and protection of our customers' personal information. We have a qualified team of professionals overseeing our everyday operations and have never had a problem with securing the privacy of our customers' information.

Preserving your privacy is just one part of our mission to provide you with highly personalized service. In order for you to get the most out of JewelWorks.net, we hope that, like many of our customers, you will want to provide information about yourself. The goal is to help us make the time you spend with JewelWorks.net a more rewarding and individualized experience.

1.0 Secure Shopping:

JewelWorks.net is a secure shopping site. This is indicated on the domain address as "https:" rather than just "http:." It indicates that our site is protected by an SSL security certificate. SSL security certificates were created so that sites, just like ours, can securely process credit cards, checks, and debit cards from our buying customer. As our customers send information from their computer to our servers, the information becomes encrypted so that no one else can comprehend the information and/or access the information. JewelWorks.net is determined to provide our customers with practical and efficient security service solutions that are available on the internet today and to come in the future.

2.0 Your Consent:

When you share information with us, you enable us to provide services otherwise unavailable. You consent to the usage and collection of certain information by using our website. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.

To start, JewelWorks.net does not collect all personal information from visitors except by specific request. If you are just browsing, we do not seek personal information about you.

Whether or not you use all of our personal services, we pledge to preserve your privacy.

3.0 Order Processing:

To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information. We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone. We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier, and the JewelWorks.net customer service representatives. (NOTE: We would be obligated to disclose individual personal information if JewelWorks.net were to be subpoenaed or ordered by a court of law.)

If you prefer not to submit credit card or other information through your browser, you may call us at 1-866-272 -7667. We are always happy to help.

4.0 The Information That We Automatically Collect:

          4.1 Internet Protocol (IP) Address and Cookies:

JewelWorks.net records your IP address every time you visit JewelWorks.net. Keeping records of IP addresses helps judge site usability and traffic patterns which ultimately help us alter the shopping experiences to satisfy your needs.

When you visit JewelWorks.net we automatically assign you a cookie so that JewelWorks.net's back-end system can identify you with a specific shopper ID. With your unique ID, we can keep track of your shopping cart and wish list and whether or not you are a repeat visitor. If you would rather not be identified as a repeat visitor, we recommend that you disable the cookie support in your browser.

5.0 Other Information We Collect:

          5.1 Feedback Form/Customer Service Forms:

Should you contact us through our feedback form or want to contact our customer service, we require your name and email address only to send you a reply.

If you are sending comments in regards to your shopping experience at JewelWorks.net, we may choose to include your name and comments in our Testimonials section. If you do not want this information to be included in our testimonial section, simply specify that in your email or call our customer service representatives at any time.

          5.2 Email Newsletter and "Email Special Offers" Sign-up Features:

We will not share any personal information from this section with any third parties. We will simply use the information you provide to better JewelWorks.net products and services. Should you want to be removed from our JewelWorks newsletter, please click on "General Information" in the Member Login area along the bottom left-hand side of the homepage; then choose "Subscribe or unsubscribe from newsletters." No questions asked.

6.0 Sharing:

Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

Our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.

JewelWorks.net is constantly trying to offer great products and services to our customers in the form of banner ads. If you choose to click on these, we are not responsible for privacy policies and content of these sites.

7.0 Account Changes and Deletions:

Click on "General Information" in the Member Login area along the bottom left-hand side of the homepage at any time to update your profile, billing and shipping information. You may be required to login to update specific account information to make sure it remains secure.

If you created an account and would like to change your account via phone, please call Customer Service toll-free at 1 (866) 272-7667.

You can also send an email with your changes to customerservice@jewelworks.net and include the email address and username with which you registered. We will send a confirmation request to that email address and after receiving your reply, will update your account within 48 hours.

If you created an account and would like to delete your account, please send an email to customerservice@jewelworks.net and include the email address with which you registered. We will send a confirmation request to that email address and upon receiving your reply, delete your account.

If you have any questions or comments regarding this statement, please contact customerservice@jewelworks.net

8.0 Viruses & Spyware:

The JewelWorks.net engine and software are checked on a regular basis for viruses and spyware. JewelWorks.net cannot be held responsible for third-party activity that might cause such software to be downloaded to their system. We recommend that all internet users install such virus and spy-catching software and use it on a regular basis. On-line resources are also available for free scanning of systems.

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